What Does the Microsoft Store Offer?


The thought of using a computer can be daunting for some people. I know it seems strange in the era we’re in but it could be a challenge for those that have not been around it. There are many times I want to be connected with loved ones that are far away but because of the technology barrier they may have, I’m not able to share pictures and video calls with them. The Microsoft Store offers a variety of training classes to help those who may need assistance in learning how to use the computer or laptop. Sometimes it is easier for them to learn from a professional who can walk them through the entire process.

Though my mom is on the younger side, she still has difficulties navigating through the computer. She only knows how to get to icons on the desktop and websites that are in her favorites. I do try to teach her but it can be frustrating when certain things are in English and Spanish is her first language. I knew the one-on-one training offered in the Microsoft store would be perfect for her. Computers or laptops can definitely be overwhelming for anyone when they first start using it.


Let’s take a look at the different services you can get at the Microsoft store:

  • In-store events
  • Answer desk
  • Personal training
  • Personal shopping


In-store events. The Microsoft store offers a variety events for everyone. Different educational workshops to help make your life a little easier. The events aren’t just for those that are beginners but also for those that want to learn new things and stay on top of the latest trends. They also host business events where you can network and connect with other business owners. Have a child that likes video games? They also host Xbox One gaming events and launch parties.

Answer desk. The answer desk is your go to service for any questions you have, whether it is tech support, protection, or personal training. You can schedule a free in-store consultation, meet one-on-one with a service advisor, they’ll fix the issue right at the store or recommend the best service for you.

Personal training. You can choose a one-hour single course or sign up for a year long membership. They offer training on different Microsoft applications and programs.

Personal shopping. If you need help deciding what device you need, Microsoft advisors will be able to help! Get the PC that fits your needs or the deciding if a home entertainment system is right for you.


The store makes it so easy to find what you are looking for. Everything has its own section – laptops, PC’s, gaming, accessories, and more. The staff was so helpful in answering all our questions and were so friendly!

I can’t wait to share the experience my mom and I had when we visited the Microsoft store for one-on-one training. Stay tuned!

What services are you most interested in trying? 

This is a sponsored conversation written by me on behalf of Microsoft . The opinions and text are all mine.



  1. May 19, 2016 / 11:02 am

    I used to go to the Microsoft store in San Diego. Alas, we don’t have one in Northwest Arkansas, but when I am back at the office in the SD, I always stop in. We LOVE our Surface Pros!

  2. May 19, 2016 / 1:02 pm

    I didn’t know that Microsoft had stores and I can see how they would useful when you have problems. It is also great that they offer classes for people looking to learn more about their computers and options available. I am also glad to know they have the store organized into sections because it will make it easier to navigate.
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  3. May 20, 2016 / 1:43 am

    I’m a big fan of anything Microsoft. I believe this company has been part of our techy life ever since PCs were overtaking many households. I’m happy that Microsoft continues to educate their customers by having training classes.

  4. May 20, 2016 / 9:52 am

    How neat! I didn’t know that Microsoft had actual brick and mortar stores that you could go to. I think that it is awesome that they offer training, in store. With our society depending more and more on technology, it is so important that every generation feels comfortable using computers.

  5. May 20, 2016 / 10:05 am

    My Mother-in-law is hopeless when it comes to technology, but she wants to learn and improve. I definitely don’t have the time (or honestly the patience) to try and teach her so I’ll be looking to for the nearest microsoft store to take her too as soon as we can manage it!

  6. May 20, 2016 / 10:49 am

    I’ve had my eye on the Surface Book. Maybe a trip to the Microsoft Store would help me make up my mind. I’ll have to get hubby to go to ask all of the questions.

  7. Dina Demarest
    May 20, 2016 / 11:28 am

    I have never been inside a Microsoft Store but they have a great variety of items. I really didn’t even know that they had their own store like this. So cool!

  8. May 20, 2016 / 4:14 pm

    This is so cool! I honestly had no idea this even existed, I mean it does make sense for PC users. I’m so used to only seeing Apple stores, and these two store concepts are very similar! Very interesting post.

  9. May 21, 2016 / 2:54 pm

    I’m a techy person and I love stepping into stores/shops like this. There are also certain Microsoft products that I have been eyeing on as well. Really great post!

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